Run script for consistency in Chat & Desk

Which products require the script to be applied?

NeetoRecord, NeetoAuth, NeetoForm, NeetoChat, NeetoDesk, NeetoInvoice, NeetoCode, NeetoKB, NeetoSite, NeetoQuiz, NeetoQuiz, NeetoPlaydash, NeetoPlanner, NeetoCRM, NeetoWireframe, NeetoRunner, NeetoCourse, NeetoHQ (apply for NeetoDesk)

Source of truth for NeetoChat & NeetoDesk

https://neetocalhelp.neetochat.com/

https://neetocalhelp.neetodesk.com/

Tags to apply:

  • engineering-work-needed

  • inform-when-done

  • more-info-needed

Ticket fields:

Add status label: Resolved (color: blue)

Views to apply:

  • Resolved

  • Inform when done

  • More info needed

  • Sagar anadkat

  • Neeraj Singh

Automation rule for NeetoChat:

https://neetocalhelp.neetochat.com/admin/admin-panel/general/automation

Automation rule for NeetoDesk:

https://neetocalhelp.neetodesk.com/admin/admin-panel/general/automation

SLA policies for NeetoDesk

https://neetocalhelp.neetodesk.com/admin/admin-panel/general/sla_policies